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Five Star Awards Privacy Policy

Any time you visit a Website, you may be providing information about yourself to the site’s owner or operator. We at Five Star Awards, Ltd. (“Five Star Awards”) value your privacy, so we want you to learn what you need to know to protect your personal information. When you visit or supply information to any Website, it's a good idea for you to first understand the site's privacy policies. If the site owner doesn't tell you, don't hesitate to ask.

The bottom line at our Website (also referred to generally as the "Five Star Awards Site") is that we use information that we get from your visit to enable you to participate in and take advantage of the various services and features presented on the Five Star Awards Site, for our own internal analysis, and to make the Five Star Awards Site and our programs and features more safe, useful and interesting to you.

A special note about Minors

The Five Star Awards Site is not intended for individuals under the age of 13, and Five Star Awards does not knowingly collect personal information from these minors.

Incorporation by Reference

All capitalized terms located in this Privacy Policy are specifically defined on the Five Star Awards Site (“Defined Terms”). Unless defined otherwise in this Privacy Policy, all Defined Terms shall have the same meaning attributed to them in the Five Star Awards Terms of Use.

Applicability of this privacy policy

This Privacy Policy applies only to the information that we collect on the Five Star Awards Site and not to any information that we collect through other methods or sources, including sites owned or operated by our affiliates, clients, vendors, or partners. When visiting Websites that are not owned or operated by Five Star Awards, please review the privacy policy for those sites.



What information we collect and how we use it

When you visit the Five Star Awards site, we capture your Internet provider's domain name (e.g., '') and your IP Address; either directly or utilizing off-server third party analysis software, such as Google Analytics. Note: For users who access the Internet from an Internet Service Provider (ISP), the IP address will be different every time you log on. Five Star Awards does not typically associate this information with any individual. We also capture the city and country from where the visit came, the paths taken as you move from page to page (i.e., your "click stream" activity), as well as some browser usage, settings and functionality and other information related to the device used to access the Five Star Awards Site.

Information we collect on the Five Star Awards site may be used to enhance the Website in ways like these:

  • Assist in Arranging the Website in the most user-friendly way
  • Customize your browsing experience of this Website
  • Communicate special offers and featured items to you, if you choose to receive such notices
  • Respond to your questions or suggestions
  • Enhance security by identifying suspicious patterns of use and other anomalies

Five Star Awards only collects personal information that you choose to provide voluntarily when using or registering with the Five Star Awards site. "Personal information" includes information that can identify you, such as:

  • Name, address, phone number, email address, or company name
  • Subscription Code
  • Log-in information
  • Social Security number or Federal Identification number
  • Credit/debit card or Bank ACH information

While you can browse our Website without providing personal information, you will need to input certain personal information as indicated on specific pages of our Website in order to take advantage of certain features.

Five Star Awards may also on occasion ask you to voluntarily submit information about other people. For example, you might be asked for the name and/or email address of people you know, so we can inform them about upcoming events, meetings, or other promotions or programs offered by affiliates, vendors, other Users, or the Five Star Awards Site.

Browsing and the use of cookies, Web beacons, and logs

Five Star Awards may use cookie technology as part of our Website's statistical reporting. A cookie is a small piece of information sent by a Website that is saved on your hard disk by your computer's browser. It holds information a site may need to personalize your experience. Cookies may also be used for security and authentication purposes and to gather Website statistical data, such as which pages are visited, what is downloaded, the Internet provider's domain name and country of origin, and the addresses of sites visited immediately before, and after, coming to the Five Star Awards Site, as well as your "click stream" activity (meaning, the paths taken by visitors to our Website as they move from page to page).

None of this, however, is associated with you as an individual and is measured anonymously and only in aggregate, unless you have selected to opt-in to participate in an email program or other feature or functionality available at the Five Star Awards Site. An email program consists of you voluntarily registering your email address on the Five Star Awards Site to receive periodic emails from Five Star Awards. Cookies do not capture your individual email address or any private information about you.

If you prefer, you can configure your browser to reject all cookies, or to notify you when a cookie is set. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie and privacy preferences.

A Web beacon is an electronic image, also called a single-pixel or clear GIF, placed in the code of a Web page. The Five Star Awards Site may use Web beacons to track traffic patterns of users as they navigate from one page to another. This information lets us tune and improve our users' browsing experience. As with cookies, the information that Web beacons collect is aggregated, anonymous "click stream" data, and is not associated with you as an individual, unless you have selected to opt-in to participate in an email program.

We may use third party advertising and media companies to serve ads on our behalf across the Internet and to help manage and optimize our Internet business and communications. Through the use of cookies and Action Tags (commonly referred to as Web beacons or GIF tags - e.g., Atlas cookies and Action Tags, Omniture tags, and Doubleclick Web beacons), which are inserted in various places within our Website, such third party companies may collect anonymous information about your visits to the Five Star Awards site and your interaction with our ads and content. For instance, they may keep track of how many of our ads you had seen before visiting our Website. These third party companies may share such anonymous information about your visits to this and other Websites with us, and may use it in order to provide ads about goods and services of interest to you. From time to time, we may also share anonymous information with such third party companies in an aggregate form, for purposes of analysis and improvement of our Website.

A mash-up is a web application that uses data from one or more sources to create a useful tool or service. Five Star Awards may use mash-up applications that integrate address information from various sources into an interactive mapping tool. As a third-party application, mash-ups set a cookie in each user's browser, and uses information from those cookies in much the same way outlined above, but according to its own policies.

We many also use Google Analytics, as well as standard Web server log files to help us count visitors and evaluate our Website's technical capacity. This information tells us how many people visit the Five Star Awards Website, and helps us decide how to arrange pages in the most user-friendly way. It also helps us keep the site browser-friendly and more useful to our visitors. We record information on site traffic, but not on individual visitors to our Website, so no personal information about you will be kept or used, unless you have voluntarily selected to to participate in a program requiring such information.

Email, mailing lists, and other services

When you send us an email, we may use your email address to thank you for your comment and/or reply to your question. We store your communication and our reply in case we correspond further. Beyond our initial reply, we will not intentionally use your email address to send you any unsolicited message or information, nor will we share it with, or sell it to, anyone else for such use, other than as specified in this policy.

When you request information or services, or submit User Submissions, we may use your email address and any other information you give us to provide you with the information or services you’ve requested until you ask us to stop, or until the information or service is no longer available. We will not use your email address or other information to provide you with any unsolicited message or information (unless the message or information is part of the service you are requesting).

Affiliated businesses and links to other sites

We work closely with our affiliated businesses, vendors and partners, many of which may have links within the Five Star Awards site. Please remember that when you use a link to go from the Five Star Awards site to another Website, this Privacy Policy no longer applies. Your browsing and interaction on any third party’s Website, including any Website that has a link on the Five Star Awards site, is subject to the rules and policies of that Website. We encourage you to read the rules and policies of the Websites you visit to better understand their procedures for collecting, using, and disclosing personal information.

Our policy regarding selling or renting of personal information

Our policy is simple: we do not sell or rent your personal information to any third parties under any circumstances, except in the event of a bankruptcy or reorganization, or a sale of all or substantially all of our assets, as further provided below.


We may employ other companies and individuals to perform services on behalf of Five Star Awards, such as (1) administering programs affiliated with Five Star Awards, (2) sending emails, (3) providing marketing assistance, and (4) analyzing data. Some of these companies and individuals will have access to the personal information necessary to perform their services, but will not be permitted to use it for any other purpose.

Banners and other advertisements on Five Star Awards

The Five Star Awards site may display banners and other advertisements that may be placed by third parties. Such advertisers may collect non-personal information (meaning, information that is not identifiable to any individual) when you click or scan one of their advertisements, by placing cookies on your computer or by using other technology. We encourage you to review the privacy policies of any such third parties. In addition, we may share aggregate information about our visitors to third-party ad servers or potential advertisers in order to provide advertisements on Five Star Awards about products and services that may be of interest to you.

Business transfers

If a third party acquires all or substantially all of our assets, your personal information, aggregated information, and any other information that we have collected on the Five Star Awards Site may be transferred to such third party as part of our business assets. Also, if any bankruptcy or reorganization proceeding is brought by or against us, all such information may be considered one of our assets and may be sold or transferred to third parties.

Disclosure of personal information for legal purposes and protection of Five Star Awards and others

We reserve the right to share your personal information with third parties if required to do so by law, or if we believe such action is necessary in order to: (1) conform to the requirements of the law or comply with legal process served upon us; (2) protect or defend our legal rights or property, the Five Star Awards Site, or our users; or (3) investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or violations of the terms and conditions for using the Five Star Awards site.


How you can decide what communication you'll receive from us

If you choose to receive them, we may periodically send you email messages describing updates, new features, or offers related to this Website or otherwise related to Five Star Awards or its affiliates. You can choose to stop receiving this email at any time. Simply follow the instructions included in your email, or send a reply stating your request. If you do not explicitly choose to receive informational emails, the only email messages you will receive from Five Star Awards will be a response to an email inquiry that you send us.

Access and data retention

How to update, correct, or delete your personal information

You may request the modification of certain personal information stored on the Five Star Awards site, such as your name, phone number, email address, and mailing address, by contacting us via email at or via mail at the address set forth below in the "How to contact Five Star Awards regarding your concerns and questions" section.

To modify or delete personal information related to an email program, please send us an email stating your request, and we will attempt to make the requested changes.

We may retain information provided to us indefinitely unless otherwise stated. We will keep some personal information you have requested to remove for the following purposes:

  • Troubleshoot problems
  • Assist with investigations
  • Enforce our Website rules
  • Comply with legal requirements

Therefore, you should not expect that all of your personal information will always be completely removed from our databases in response to your requests.


How we protect the security of your personal information

The security of your personal information is very important to us, and we are committed to protecting the information we collect. While we cannot guarantee absolute security of your personal information, Five Star Awards complies with all applicable legal standards regarding the secure gathering and storage of personal information. We may also employ other security techniques to protect personal data against loss, misuse, alteration, and unauthorized access.

Customer service and recourse

Changes to the Five Star Awards Privacy Policy

Five Star Awards will occasionally update this Privacy Policy and we will post those updates on this page. You are responsible for revisiting this page to review our privacy policy updates. All changes to the Privacy Policy become effective immediately upon posting. No advance notice may be given, so users should check for updates to the Privacy Policy periodically.

How to contact Five Star Awards regarding your concerns and questions

Please note that whenever you submit any information to us in connection with any services related to the Five Star Awards Site, you consent to let us process this information in the United States as necessary to provide the services in which you are participating.

If you have any questions, comments, criticisms, or complaints about Five Star Awards's privacy policy and/or the way it affects you, please feel free to email us at

Should you have a dispute regarding this privacy policy, we will resolve it and take any remedial action as we reasonably determine in our discretion and in accordance with applicable laws.